Service Tickets
Create, assign, track, and resolve service tickets with full lifecycle visibility.
- Real-time ticket tracking
- Priority and status management
- Assignment and escalation workflows
- Customer communication history
Service Management
Streamline Your Business with Intelligence
Manage service tickets, track AMC contracts, handle HR and payroll, maintain accounts, and gain actionable analytics — all from a single platform.
What We Offer
Everything You Need to Run Your Business
A comprehensive platform designed to streamline service management, HR, accounting, and analytics.
AMC & Contracts
Manage Annual Maintenance Contracts, track renewals, and ensure compliance.
- Contract lifecycle management
- Automated renewal reminders
- Service entitlement tracking
- SLA compliance monitoring
Employee Management
Manage comprehensive employee profiles, departments, designations, and organizational structure.
- Full employee lifecycle (join to exit)
- Department and designation hierarchy
- Government IDs and bank details
- Login account provisioning
Attendance & Payroll
Track daily attendance, process monthly summaries, and automate salary generation with journal posting.
- Half-day attendance granularity
- Monthly payable days calculation
- Automated salary from attendance
- Salary journal posting to accounts
Accounting
Manage your chart of accounts, create balanced vouchers with approval workflows, and track ledgers.
- Hierarchical account groups
- Double-entry voucher with balance validation
- Draft to Submit to Verify workflow
- Quick account creation from voucher entry
Reports & Analytics
Gain insights with trial balance, interactive drill-down, ticket analysis, and management dashboards.
- Trial balance with group summaries
- Tally-style drill-down to vouchers
- Ticket analysis and closing trends
- Real-time dashboard metrics
How ServiceSage Works
From ticket creation to salary processing — seamless, end-to-end business workflows.
Ticket Created → Assigned to Technician
Technician Acknowledges → Service In Progress
Issue Resolved → Customer Notified
Ticket Closed → Feedback Recorded
Daily Attendance Recorded → Monthly Compilation
Attendance Finalized → Salary Generated
Salary Reviewed → Components Verified
Salary Finalized → Journal Posted to Accounts
Built for Reliability
ServiceSage is engineered with enterprise-grade security, role-based access control, and multilingual support to serve businesses across regions.
Role-based access control
Multi-branch support
Multilingual capabilities
Secure cloud infrastructure
Ready to Transform Your Business?
Join businesses that trust ServiceSage to manage their operations efficiently.